There are two schools of thought on this. One says it’s not the managers job to motivate and engage their employees, it’s up to the employee. The other recognizes that most employees disengage and leave organizations because of their relationship with their manager and effective managers can and do engage and motivate their teams. Those managers excel in four areas.
- They clearly define goals and expectations.
- They make resources available.
- They recognize performance.
- They connect!
Great managers fight for and make recourses available and people appreciate that – a lot! They also appreciate being told great job and knowing their manager appreciates what they do every day. Recognizing performance is not only about what people do well. Engaged employees value a leader who encourages accountability and can address when performance doesn’t meet expectations. And finally, great leaders value people and know how to connect with them. They are authentic and trustworthy and believe the more they give, the more their people will give back.